NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
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Hellopeter has tracked BB Ford Polokwane across 6 reviews. BB Ford Polokwane hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used BB Ford Polokwane? Write a review to help others decide.
Recent reviews (3)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
These ****mers ruined my car
They ruined my car these guys. Took my Ford Ranger for annual service and after the service I realized my Speedometer is stuck at 40 even after the car is switched off. Returned the car only to be quoted R12K for a new cluster. Tell me why I should be paying for a new cluster when my cluster was working fine just before the service? Their answer: Electrical components can die anytime and they refused to fix my cluster. Let not even mention how rude the manager was... I'm now stuck with a non-working cluster and I have no idea what speed I'm driving at.
1 reviews | Active since Jul 2026
These ****mers ruined my car
They ruined my car these guys. Took my Ford Ranger for annual service and after the service I realized my Speedometer is stuck at 40 even after the car is switched off. Returned the car only to be quoted R12K for a new cluster. Tell me why I should be paying for a new cluster when my cluster was working fine just before the service? Their answer: Electrical components can die anytime and they refused to fix my cluster. Let not even mention how rude the manager was... I'm now stuck with a non-working cluster and I have no idea what speed I'm driving at.
1 reviews | Active since Jun 2017
Request for Refund: R1,144.26 Taken by Ford Polokwane Without the promised Diagnostic
I have just been ripped R1,144.26 by Ford Polokwane without receiving any service. On 31 December 2025, I took my car in for diagnostics due to a squeaky noise in the front and a dashboard warning message: “Engine Service Now.” Unlike other service centres, I did not receive the usual email or SMS notifications confirming that my car had been checked in, was in the workshop, or that the battery had been disconnected for diagnostics. I could sense that they were overwhelmed with too many orders and less manpower + 31 December 2025 was halfway for them. The only communication I received was a call from the Service Agent on 2 January 2026 at about 08:00, requesting authorization for two hours of diagnostic work. I gave my authorization and waited for updates until 12:00, but none were provided. When I called to follow up, I was told they would contact me once the work was completed. No one ever called. This morning, I went to the dealership in person. I was informed that the mechanic assigned to my car was not at work. I was then told to allow time for them to reassemble the car, since I could not wait until Monday, I requested my car back immediately. It is unbelievable to me that the Mechanic dissambled my car but the radio Station Settings were unchanged. Usually, that's another checkpoint after Service or Repairs. I therefore request that Ford Polokwane refund the amount of R1,144.26 to my Capitec account linked to my cell number.
1 reviews | Active since Jun 2017
Request for Refund: R1,144.26 Taken by Ford Polokwane Without the promised Diagnostic
I have just been ripped R1,144.26 by Ford Polokwane without receiving any service. On 31 December 2025, I took my car in for diagnostics due to a squeaky noise in the front and a dashboard warning message: “Engine Service Now.” Unlike other service centres, I did not receive the usual email or SMS notifications confirming that my car had been checked in, was in the workshop, or that the battery had been disconnected for diagnostics. I could sense that they were overwhelmed with too many orders and less manpower + 31 December 2025 was halfway for them. The only communication I received was a call from the Service Agent on 2 January 2026 at about 08:00, requesting authorization for two hours of diagnostic work. I gave my authorization and waited for updates until 12:00, but none were provided. When I called to follow up, I was told they would contact me once the work was completed. No one ever called. This morning, I went to the dealership in person. I was informed that the mechanic assigned to my car was not at work. I was then told to allow time for them to reassemble the car, since I could not wait until Monday, I requested my car back immediately. It is unbelievable to me that the Mechanic dissambled my car but the radio Station Settings were unchanged. Usually, that's another checkpoint after Service or Repairs. I therefore request that Ford Polokwane refund the amount of R1,144.26 to my Capitec account linked to my cell number.