DC
Danie C

1 reviews | Active since May 2015

16 May 2018, 10:29

WRONG CLIENT INFORMATION!!!!!1

WHERE DO I START!!!!!!!!!!!!!!!!!

I have been harassed by your staff for the PAST YEAR because you guys have the WRONG NUMBER!!!!!!!!

I have gone as far as calling your offices on my own cost to ask that my number be removed, 2 days ago and guess what, YESTERDAY AND LITERALLY 5 MINUTES AGO!!!!! I got a call from Bayport asking to speak to Mss Sinthia Khosa.

I have had my number for over 10 YEARS NOW!!!!

SORT THIS OUT NOW!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (3)
Bayport Financial Services
Bayport Financial Services's reply16 May 2018, 10:42
Official

Dear Danie,

We apologize for all the calls that you have been receiving. We are busy investigating the matter and will contact you directly with feedback.

Yours sincerely

Bayport Client Care

Best regards,

DC
Danie C's update17 May 2018, 11:46
Reviewer Update
Wow and when you eventually called, I answered and the phone was put down in my ear...
Bayport Financial Services
Bayport Financial Services's reply17 May 2018, 13:28
Official

Dear Danie,

I refer to our earlier discussion and confirm that the issue is now resolved.

Thank you for giving us the opportunity to turn this experience around for you.

Yours sincerely

Client Care

Best regards,