RP
Robyn P

1 reviews | Active since Sept 2017

20 Sept 2017, 16:06

Wasting time when I could be earning, stop telling me I qualify if I dont!

Bayport Financial Services have wasted a lot of my time phoning saying I qualify for 55K, just having had a major op, getting married and paying my provisional tax put me in a bit of a bad state financially. Your foxit, scanned form is a nightmare to complete for people without printers available to them. Secondly, I was told by Bayport that I could apply as a self employed person, but the reason they rejected my application is due to me being self employed. I mean, thanks for wasting my time using lies sales people. I have app**** twice and the second time I told the women on the phone that I am self employed so I cannot apply, which is so dumb because many self employed people, such as myself, earn decent salaries every month. The response no no I qualify for 55K, please apply. I spent about 4 hours filling in your scanned form, I even asked for a word version and the lady completely ignored this request. Stop phoning me and wasting peoples time. You ****** me of 4 hours that I could have been earning money. Bayport owe me money in my opinion, for their lies and time wasting. But that is just becoming an industry norm these days. Cry the beloved country, cry. I would really appreciate it if you stopped calling me from different numbers, I have blocked you via true caller on serveral occassions, but you can still keep contacting me via other numbers. CUSTOMER SERVICE AT ITS WORST. Robyn Simpson.

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Replies (1)
Bayport Financial Services
Bayport Financial Services's reply26 Sept 2017, 16:55
Official

Dear Robyn

We are sorry to hear about the service that you have experienced and the delay in responding to your complaint. We will be in contact with you to investigate the matter further.

Yours sincerely

Bayport Client Care