BM
Bradley M

1 reviews | Active since Aug 2018

20 Aug 2018, 20:59

Very Bad Service

<div>I app**** for a personal loan last week. I have send all documents requisted now already for 4 times but they dont call me or finalise all. They will rather keep on sending me sms's to send documents. How many times must I send everything??? When they call me and I answer they drop the phone. Are they even L****????</div>

0
Replies (3)
Bayport Financial Services
Bayport Financial Services's reply20 Aug 2018, 21:02
Official

Death Bradley

We are sorry to hear about the experience you had with our application process. One of our complaints specialist will contact you tomorrow morning to resolve this matter.

Yours sincerely

Bayport

Bayport Financial Services
Bayport Financial Services's reply20 Aug 2018, 21:07
Official

Dear Bradley

Please accept our apologies for the error in the previous acknowledgement. One of our specialist will contact you with regards to your loan application complaint.

Yours sincerely

Bayport

Bayport Financial Services
Bayport Financial Services's reply21 Aug 2018, 10:34
Official

Dear Mr Bradley McGrail

I refer to our telephonic conversation this morning, Bayport Financial Services has provided a response to your complaint via email, and an explanation as to what happened.

We trust that the matter is now resolved to your satisfaction.

Yours sincerely

Bayport Retentions Team