1 reviews | Active since May 2013
Unhappry and frastrated due to dalaying tactics
Hellopeter, after writing a review to you on the 31 July 2019, about the abnormal interest charged to me, Bayport Financial Services responded and promised to assist me to resolve the problem but I don't see them resolving instead they are insisting that I owe that 200% interest they are charging as the person who called said he will send me a breakdown of the account on Monday 5 August 2019 and discuss the discount which he did not revert back to me until today, let them remove the abnormal money they have charged not discount as I do not owe such an amount they are mentioning which is what I am querying. I do not want the breakdown but removal of that abnormal amount.
I took the loan of R117, 184.00. The agreed instalment was R2450.00. I requested to pay R1000.00 per month which I continued to pay until when they call me to add R500.00 which I did and now I am paying R1500, 00 but they keep on adding R4000.00 and R5000.00 every month in the account. Where on earth did you see an interest that is so abnormal to an individual? The balance is now R303 499.00 which is three times the money I owe them. The solution is that they count the total amount I have paid from the R117, 184.00 and I will pay the balance. Secondly to remove the judgement against my name at the National Credit Bureau of R175 160.00 which is the money that I am not owing. They said they will assist but they are playing the delaying tactics without resolving the matter. When I write a review they only respond to frustrate me but not to assist. Hellopeter lease help me check this abnormal amount. Even if I can pay the agreed instalment of R2450.00 I wont be able to finish it means that I will pay forever. I am paying every month but nothing is happening as the interest added to my account is doubled the agreed instalment.
We have received your complaint regarding the balance on your loan account. We are busy investigating the matter, and will be in contact with you shortly
Yours sincerely
We have received your complaint regarding the balance on your loan account. We are busy investigating the matter, and will be in contact with you shortly
Yours sincerely
As telephonically discussed, we would like to confirm that the matter has been resolved to your satisfaction.
As telephonically discussed, we would like to confirm that the matter has been resolved to your satisfaction.
