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isaailance I

1 reviews | Active since Mar 2015

16 Mar 2018, 09:53

UNAUTHORIZED INQUIRIES ON MY CREDIT PROFILE MONTHLY WITHOUT MY PERMISSION!!!

Who gave you the right to perform inquiries on my ITC on the Monthly basis???Where in the National Credit Act are you allowed to inquire on the consumer credit profile with his consent???

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Replies (5)
Bayport Financial Services
Bayport Financial Services's reply16 Mar 2018, 10:58
Official

Dear Isaai

Thank you for posting your complaint.

One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely

Bayport Client Care

Bayport Financial Services
Bayport Financial Services's reply16 Mar 2018, 14:13
Official

Dear Isaai

We are happy to confirm that we are working together with you to resolve this matter. Thank you for accepting my call earlier today and for affording us the opportunity to turn this experience around.

As mentioned in our discussion, we will be investigating the matter once we have received the required documents.

Yours sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply16 Mar 2018, 14:13
Official

Dear Isaai

We are happy to confirm that we are working together with you to resolve this matter. Thank you for accepting my call earlier today and for affording us the opportunity to turn this experience around.

As mentioned in our discussion, we will be investigating the matter once we have received the required documents.

Yours sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply05 Apr 2018, 13:36
Official

Dear Isaai

I refer to the email sent to you today and confirm that the matter has been resolved to your satisfaction.

Yours sincerely

Client Care

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isaailance I's update05 Apr 2018, 13:56
Reviewer Update
Dear Client Care; Thank you for your email and your call ealier today but the matter had yet to be resolved to my satisfaction as there are still due processes that needs to unfold until satisfactory satisfaction is reached on my part.