MO
Michelle O

1 reviews | Active since Jan 2018

03 Oct 2018, 15:58

Unauthorized credit checks

There is no phone number or e-mail address on your website - so hoping I will get assistance here: I pulled a credit report and noticed that Bayport do regular credit checks on me ( over last couple of years ) even though it wasn't authorized or requested. Please explain and please stop with the checks because I am trying to build a good record and you are just messing it up

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply03 Oct 2018, 16:52
Official

Dear Michelle Olivier

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely

Bayport Client Care

Bayport Financial Services
Bayport Financial Services's reply04 Oct 2018, 10:07
Official

Dear Michelle Olivier

I refer to our earlier discussion and confirm that the issue is now resolved. Thank you for giving us the opportunity to turn this experience around for you.

Your sincerely

Bayport Client Care