TB
Thando B

1 reviews | Active since Jul 2019

03 Jul 2019, 15:55

Torrid Time

I'm having a torrid time with Bayport Financial Services with regards to the online loan application I did on the 27th of June. I have not heard any feedback on the application, the only mail I have received was that I should send my payslip and bank after I sent an email as to whats going on which I duly did.I give them a ring where I was transferred to 6 different agents and than they have the nerve to end my call. If I knew that this was the kind of service that I would receive I was not going to bother applying....

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Replies (2)
Bayport Financial Services
Bayport Financial Services's reply03 Jul 2019, 16:00
Official
Dear Thando Bilankulu 

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.  Yours sincerely 

Bayport Client Care 
Bayport Financial Services
Bayport Financial Services's reply03 Jul 2019, 16:29
Official
Dear Thando Bilankulu   I refer to our telephonic conversation this afternoon and would like to confirm that the matter has now been resolved.  Yours sincerely  Bayport Client Care