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Shadrack N

1 reviews | Active since Sept 2016

17 Aug 2017, 15:33

Taken from pillar to post

I had a cellphone contract with the above mentioned Co. I was retrenched at work and the account was handed over I was garnished. My current employer paid off the accounts but they cannot give me a settlement letter. These accounts where sent back to Bayport from the Attorneys but when I call Bayport they say my accounts are still in arrears with a total amount of R17901.

Please help

0
Replies (6)
Bayport Financial Services
Bayport Financial Services's reply17 Aug 2017, 15:57
Official

We are sorry to hear about the service that you have experienced. We will be in contact with you shortly to investigate the matter further.

Yours sincerely

Bayport Client Care

SN
Shadrack N's update17 Aug 2017, 16:34
Reviewer Update
Make ít quick as I have been fighting a battle that does not have a winner nor a looser. I only need a settlement letter so that I can live like normal human being. Don't y'all get enough of people's money that you received. I will be expecting a call urgently. # frustrated Consumer
SN
Shadrack N's update18 Aug 2017, 21:04
Reviewer Update
I'm taking this matter to the Omburdsman coz clearly this company is *********** and unprofessional not forgetting breaking the law as no feedback is given and no one is willing to encounter.
Bayport Financial Services
Bayport Financial Services's reply21 Aug 2017, 11:47
Official

Dear Shadrack Ntuli,

We confirm that you were contacted this morning and advised on the progress of the investigation.

Once investigation is completed, we will contact you.

Please use the email address provided should you require to contact us for further assistance.

Yours sincerely

Bayport Client Care

Bayport Financial Services
Bayport Financial Services's reply05 Sept 2017, 11:47
Official

Dear Shadrack,

We have been trying to contact you on your mobile to close the matter, please respond to the emails sent to you.

Regards,

Bayport Client Care

SN
Shadrack N's update05 Sept 2017, 13:39
Reviewer Update
I cannot accept the discount you are offering I need a detailed statement that shows how your interest rate are calculated as the no 1 can be able to tell me how they accumulated to R5000 on 1 account and R11000 on the other 1. That's ****************. As per my previous comment or email sent to 1 of the agent I do not acknowledge the balance. I hope this matter shall be sorted even if it means your Director should interverne I do not care. I will take this matter further to the Ombudsman and you will hear from my lawyer soon as I am not getting any answer but Bad attitude from some of your consultants. 6