Settlement of account

<p>I have been up and down with regards to settling my account. I made a loan and started my repayments I then got in some trouble and could not make payment. Then started making payments for over the last 12 months not defaulting. I am in a position to settle my account now but Bayport is not willing to give me a favourable settlement and they are not considering my previous payment made. No one can assist you and they are not willing to help.</p>