ZK
Zama K

1 reviews | Active since Feb 2014

26 Jul 2019, 20:16

Ruining my credit profile

I had a loan with you which couldn't pay after i lost my job.... The account was sent to mbd attorneys and i have been paying as per arrangement on time. But Bayport still updates my credit bureau as late payment whereas i pay MBD on time every month... I contacted them and they said its Bayport who updates on my credit profile. So what i want to know why are you updating wrong information on my profile because i do pay on time as per agreement. Please sort this out.

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply27 Jul 2019, 10:37
Official
 
Dear  Zama, 
 
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. 
 
Yours sincerely, 
Bayport Client Care 
Bayport Financial Services
Bayport Financial Services's reply30 Jul 2019, 09:21
Official
Dear Zama
 
I refer to the email sent to you earlier today and would like to confirm that the matter has now been resolved. 
 
Yours sincerely 
 
Bayport Client Care