ES
Ernes S

1 reviews | Active since May 2011

12 Feb 2018, 09:38

Rude cold calling

I received a cold call from Bayport this morning. When I told the agent that I work for a large financial services company myself, she just hung the phone up. That is extremely rude for someone that already made an unsolicited call. Their number is + ********** 0788 if you want to pro-actively block it.

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply12 Feb 2018, 09:42
Official

Dear, Ernes

We are sorry to hear about the service that you have experienced. We will be in contact with you to investigate the matter further.

Yours sincerely

Bayport Client Care

Bayport Financial Services
Bayport Financial Services's reply14 Feb 2018, 11:00
Official

Dear, Ernes

I refer to the email sent to you today and confirm that the matter has been resolved to your satisfaction.

Yours sincerely

Client Care