JB
Johanelle B

1 reviews | Active since Aug 2022

04 Aug 2022, 08:21

Problem solved

I have been asking them to remove me from their system a few times and it was not done. I've been contacted by them a lot of times, but I'm not the person they were looking for. After telling them this, I've still been contacted a few more times. I even called switchboard to help me, to no avail. After I wrote a review on this platform, they emailed me and it was done immediately. I am happy with the service I got after the complaint was logged. Marumo's service was efficient and I am satisfied with the way it was handled. Thank you for your service. The manner it was handled gets my approval 100%.

For the company, next time, don't let someone ask, ask and ask before nothing happens and all they can do is write a review.

Thank you.

0
Replies (1)
Bayport Financial Services
Bayport Financial Services's reply04 Aug 2022, 08:46
Official
Dear Johanelle Botha

We are delighted that Marumo provided you with such excellent service. We appreciate you taking the time to give him the thumbs up.

Kind Regards,
Bayport Customer Care Team