BM
B M
1 reviews | Active since Jul 2019
23 Sept 2019, 13:47
Poor service
Worst client service ever
I have app**** for a loan at Gandhi square and the sales person asked me to send the very same documents 100 times. It did not end there, there was no feedback regarding what is outstanding or the progress of my application, I had to call myself several times.
I had to cancel the application and start at another branch on Friday. Guess what am still seating waiting for them to call me to conclude the contract but when I check online am still at step 3, employment verification. Everything was uploaded on Friday. So its clearly my 10th day in this process
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Replies (2)
Bayport Financial Services's replyOfficial
23 Sept 2019, 15:33Dear B Lex Magadla
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Client Care
Bayport Financial Services's reply23 Sept 2019, 15:33
Official
Dear B Lex Magadla
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Client Care
BM
B M's updateReviewer Update
27 Sept 2019, 11:13THE last time I checked we were communicating in trying to resolve this matter, the next thing the loan has been rejected. I have gone through your note which have false information about a company that has got a different registration number and not pty ltd but cc... where is that information coming from
BM
B M's update27 Sept 2019, 11:13
Reviewer Update
THE last time I checked we were communicating in trying to resolve this matter, the next thing the loan has been rejected. I have gone through your note which have false information about a company that has got a different registration number and not pty ltd but cc... where is that information coming from