EK
Evert K

1 reviews | Active since Jun 2018

01 Jun 2018, 16:07

Poor service

This company has taken almost 4 days to process a loan application. Numerous calls with empty promises to come back to me. Still no answer Friday afternoon. Eventually managed to get through and spoke to someone regarding my application, she said they'll phone me on Monday. Utterly useless service from these people. Don't waste your time here

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply01 Jun 2018, 16:26
Official

We have received your complaint regarding your account. We require your contact details/email in order for us to be in contact with you.

Bayport Financial Services
Bayport Financial Services's reply04 Jun 2018, 13:34
Official

Thank you for accepting my call earlier today and for affording us the opportunity to turn this experience around.

I would also like confirm that the matter has now been resolved.

Yours sincerely

Client Care