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Erin D
1 reviews | Active since Jun 2018
28 May 2020, 11:07
Poor customer service
Goodday I AM STIL WAITING FOR FEEDBACK I app**** for a loan online on Saturday 23 May 2020.When checking my status of my application I've found out that they can't help me because I work at Cell C and the company is restructuring.We at store level are not affected by the restructure.Can you please help me.I am struggling and need to pay medical bills and buy FOOD.I am the bread winner in our house and I am struggling.Please help me with this loan of R30000 I was pre approved with.I need your help please.I will pay on time every month.I app**** again ONLINE Saturday.Please help me PLEASE HELP
God bless
Helpful (0)
Replies (4)0
Replies (4)
Bayport Financial Services's replyOfficial
28 May 2020, 15:40Dear Erin Domingo
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Bayport Financial Services's reply28 May 2020, 15:40
Official
Dear Erin Domingo
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
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Erin D's updateReviewer Update
29 May 2020, 21:24I have still not gotten a call from Bayport.Really disappointed in the **** service
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Erin D's update29 May 2020, 21:24
Reviewer Update
I have still not gotten a call from Bayport.Really disappointed in the **** service
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Erin D's updateReviewer Update
29 May 2020, 21:25Stil no reply from Bayport.No email or call or **** nothing.*** SERVICE
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Erin D's update29 May 2020, 21:25
Reviewer Update
Stil no reply from Bayport.No email or call or **** nothing.*** SERVICE
Bayport Financial Services's replyOfficial
04 Jun 2020, 09:36Dear Erin Domingo
We refer to our correspondence on the 1st of June 2020, and would like confirm that the matter has now been resolved.
Yours sincerely
Bayport Client Care Team
Bayport Financial Services's reply04 Jun 2020, 09:36
Official
Dear Erin Domingo
We refer to our correspondence on the 1st of June 2020, and would like confirm that the matter has now been resolved.
Yours sincerely
Bayport Client Care Team