VB
Vincent B

1 reviews | Active since Jul 2018

22 Feb 2019, 14:26

Poor client services

I have been waiting for a week for them to call me back regarding my application. Every time they answer - when they don't hang up immediately - each consultant says I have to wait for the consultant who helped me and she will call me back. It's been a week and she hasn't call back!

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply22 Feb 2019, 16:24
Official
Good day Vincent Bester,

We are sorry to hear about the service that you have experienced. We will be in contact with you to investigate the matter further.  Yours sincerely  Bayport Client Care 
Bayport Financial Services
Bayport Financial Services's reply23 Feb 2019, 12:38
Official
Good day Vincent Bester, I refer to our earlier discussion and confirm that the issue is now resolved. Thank you for giving us the opportunity to turn this experience around for you. 

Yours sincerely

Bayport Client Care