LK
Lynne K

1 reviews | Active since May 2013

08 Aug 2016, 10:26

Phone calls for wrong person

<p>I am receiving calls for someone else twice/three/four times a day. I have told them I am not this person and to remove my number but they are too stupid to do that and just phone and phone again. I ask to speak to a manager and get cut off..........</p> <p>Guess what I am beyond angry. I phone the customer services and they want to put me through to collections, I do not have time to sit on the phone all day while trying to sort this out! Customer Services will not take my number to hand to someone to sort out.</p> <p> </p>

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Replies (1)
Bayport Financial Services
Bayport Financial Services's reply08 Aug 2016, 10:48
Official

Good day Ms Lynne Kruger

Please accept our sincere apologies for the inconvenience you may have experienced. We will be investigating your complaint, and will contact you directly to come to a speedy resolution.

Yours Sincerely

Client Care