MB
Mongezi B
1 reviews | Active since Jun 2020
05 Jun 2020, 14:24
Payment Holiday
Getting excuses about docs not clear as am aplying for payment holiday.been deducting for the past two months despite me informing that my company is closed. Spoke to an agent and she confirmed that she can clearly see docs i sent but now getting email that docs are not clear.Very dissapointed as this has been going on for the past two months
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Replies (2)
Bayport Financial Services's replyOfficial
05 Jun 2020, 14:49Dear Mongezi Bonani
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Client Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Client Team
Bayport Financial Services's reply05 Jun 2020, 14:49
Official
Dear Mongezi Bonani
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Client Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Client Team
Bayport Financial Services's replyOfficial
08 Jun 2020, 09:07Dear Mongezi Bonani
I refer to our telephonic conversation this morning and would like to confirm that the matter has now been resolved.
Yours sincerely
Bayport Customer Client Team
Bayport Financial Services's reply08 Jun 2020, 09:07
Official
Dear Mongezi Bonani
I refer to our telephonic conversation this morning and would like to confirm that the matter has now been resolved.
Yours sincerely
Bayport Customer Client Team