Pathetic Service received

If there were a 0 I'll rate Bayport Financial Service a 0 in their customer service. My application is now 4days old and still I don't see any light. Their contact to me as the client us pathetic. If I don't send an email, they don't call. I literally have to send multiple emails for them to respond, to just give me pathetic and null and void excuses. The one Consultant Nonhlanhla, her system is not working, she doesn't call me to advise me this, she waits for me to call. Is she then the only Consultant in the whole Bayport business who can assist me. The manager Karabo (or whatever else she potreit) called me once, promised to call back but still today did not call back. This company claims they assist their client in meeting their financial needs, they should rather say they assist the clients way after multiple calls, multiple emails and frustration.

Disgusted in their service. This is not client care service