GR
Glaudia R
1 reviews | Active since May 2017
05 Aug 2022, 10:47
Outstanding refund no respond(P***)
In June I settled my account with bayport and in July money was deducted informed them was told to attach support documents for refund purpose. It’s two weeks now trying to get a respond from them in terms of how far no respond from bayport.
Helpful (0)
Replies (4)0
Replies (4)
Bayport Financial Services's replyOfficial
05 Aug 2022, 11:16Dear Glaudia Ramoroko
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. Yours sincerely
Bayport Customer Care Team
Bayport Financial Services's reply05 Aug 2022, 11:16
Official
Dear Glaudia Ramoroko
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. Yours sincerely
Bayport Customer Care Team
GR
Glaudia R's updateReviewer Update
05 Aug 2022, 11:35hope will receive that call by today
GR
Glaudia R's update05 Aug 2022, 11:35
Reviewer Update
hope will receive that call by today
GR
Glaudia R's updateReviewer Update
05 Aug 2022, 15:40Thank you Marumo for attending and resolving my query.
GR
Glaudia R's update05 Aug 2022, 15:40
Reviewer Update
Thank you Marumo for attending and resolving my query.
Bayport Financial Services's replyOfficial
05 Aug 2022, 15:59Dear Glaudia Ramoroko We refer to our earlier discussion and confirm that the issue is now resolved.Thank you for giving us the opportunity to turn this experience around for you.
Yours sincerely
Bayport Customer Care Team
Yours sincerely
Bayport Customer Care Team
Bayport Financial Services's reply05 Aug 2022, 15:59
Official
Dear Glaudia Ramoroko We refer to our earlier discussion and confirm that the issue is now resolved.Thank you for giving us the opportunity to turn this experience around for you.
Yours sincerely
Bayport Customer Care Team
Yours sincerely
Bayport Customer Care Team