not bad service, NO service

<p>I have a personal loan at Bayport, From the start I told the agent I only get paid every second last day of the month, If for whatever reason there is money in my bank account before that, its there for a specific reason, I dont want Baypport to load a Debit order on my account before the 30th of each month. They promised me that wont happen. But from the start, every month they load a Naedo debit order by the 25th, so the moment there is any funds available in my account, their debit order goes of. I have phoned them , and emailed them numerous times, and everytime they promise me they will change that. But obviously their agents are not trained properly or something, because they definitely DON'T know how a Naedo debit order works. They promise me the date has been changed to the 30th, but everytime there is funds available in my account, the debit order goes off before then. This month my wife transferred money to my account , because she only have a savings account, and wanted to use my account to book air tickets before the end of the month, for December, because the price usually is lower the sooner you book. and yet again, Bayports debit order deducted before she could make the bookings, Thanks Bayport, because of your very, VERY POOR SERVICE, the airfare for December might cost me more than what it would. This is the first time in my life, that any company Ideal with, make promises which they over and over and over don't keep!!! </p>