TN
Thembi N

1 reviews | Active since Dec 2020

08 Dec 2020, 03:09

No settlement letter

Bayport used to calm me 20 times a day to offer me a settlement discount. 5weeks ago I took the discount and I paid it in full. I emailed the proof of payment to Nokuthula Luvuno who has ignored me ever since. I have been calling, sending emails to request a settlement letter so the ITC status can be updated. No one replies to anything I’m just ignored like a fool.

0
Replies (1)
Bayport Financial Services
Bayport Financial Services's reply08 Dec 2020, 09:02
Official
Dear Thembi Nkwana
 
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. 
 
Yours sincerely 

Bayport Customer Care Team