No Service, completely unprofessional

<p>I enquired about a loan from Bayport. Numerous phone calls and questions later, I was provisionally aporoved and gave permission for my bank account to be accessed. I was smsed, email and asked for my ID and latest payslip to be forwarded. I followed through and was told it had been received. Since then I have tried to follow up, I have emailed the person concerned and there is not even the courtesy of a reply. Seriously, is this how you do business?</p>