No sense of urgency

Item: Bayport Financial Services
Rating: 1
Author: Sipho M

There is no sense of urgency, I got a call from Bayport, did an application, qualified for a loan, sent in documents and that was it, no communication whatsoever. I was adviced to apply for a loan with one service provider instead of multiple because it might reflect negatively on my record.

I need money and do not know where I stand.

Helpful (0)

Replies (3)

Bayport Financial Services's replyOfficial

18 Mar 2020, 18:03

Dear Sipho Makgasela

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely

Bayport Customer Care Team

Bayport Financial Services's reply18 Mar 2020, 18:03

Official

Dear Sipho Makgasela

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely

Bayport Customer Care Team

Bayport Financial Services's replyOfficial

19 Mar 2020, 10:41

Dear Sipho Makgasela

We refer to our telephonic conversation in the afternoon yesterday and the email sent to you this morning and would like confirm that the matter has now been resolved.

Yours sincerely

Bayport Customer Care Team

Bayport Financial Services's reply19 Mar 2020, 10:41

Official

Dear Sipho Makgasela

We refer to our telephonic conversation in the afternoon yesterday and the email sent to you this morning and would like confirm that the matter has now been resolved.

Yours sincerely

Bayport Customer Care Team

Sipho M's updateReviewer Update

19 Mar 2020, 11:02

thanks to Marumo for a superb customer service.

Sipho M's update19 Mar 2020, 11:02

Reviewer Update

thanks to Marumo for a superb customer service.