NO RESPONSE FROM BAYPORT

I've been trying to sort out my payment arrangement with bayport due to Covid-19. I have been sending the requested paperwork since 7april and no response. They pathetic in communicating. You cannot be a credit provider and not communicate with your clients when it comes to their finances . Every time I call they take my details to call me back and until today I've received no feedback. I WILL report this to the NCR or the credit ombudsman if my credit record gets tarnished due to your staffs inability to do their job!!!!! The most recent consultant I dealt with was Darren, who also promised to contact me. I would not recommend this financial service to anyone. Do yourself and your clients a favour and DO YOUR JOB