rR
rogene R

1 reviews | Active since Aug 2016

02 Jun 2017, 07:04

Ne follow through no customer service

<p>3 Months ago this terrible company contact us for a loan they said will be R15 000 until today none of this came true only excuses and empty promises. We will call you right back ends up to never and we will sort it out for you is just another promise they never keep. If you call them all the call centre agents is not helpfull at all and no one seem to know what they are doing. Seem to me they are a bunch of wolfes looking for prey.</p>

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Replies (2)
Bayport Financial Services
Bayport Financial Services's reply02 Jun 2017, 07:56
Official

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely

Client Care

rR
rogene R's update07 Jun 2017, 06:51
Reviewer Update

It took this company 5 days to contact us we had to explain everything to them again and the caller just said I have to check the system. Watch the space it will take 5 more days for them to respond