1 reviews | Active since Jun 2016

21 Jun 2016, 09:43

Loan Approved But Rejected

<p>Hi</p> <p> </p> <p>I received a call from one of the Bayport Consulted who requested me that my Loan was approved ant that i need to get my Documents, After I went through all the trouble getting my documents sorted out.</p> <p> </p> <p>I recieve a call from their Head Office confirming if i was the right person all the verification went well, and that someone from another department will call to confirm my employment with my employee, Firstly when i called i was told that they tried calling my employee and that they didn't pick up the phone since from that monday but i only submiited my application on Tuesday, Then thats how it was Rejected...</p> <p> </p> <p>I called the Head Office and adviced me to call the consulted to help me to resubmit my application, I did that and the verification call again told the everything they wanted to know. again i was avised that the another department will have to call my employer for confirmation, i then sent my HR an Email to make them aware... Guess What Rejcted Again their Reason was We Couldn't get the company on Google, But when the Branch Manager Googled my Company was on top of the page.</p> <p> </p> <p>Then today after i have decide that i wont go throu with it, i receive a call from one of your consultants asking for verification again answered all the verification questionaires, the i go to my HR to make them aware again to expect the call, a branch consultant calls me tells me that my HR is in a meeting, when i went to my HR Department everyone is in their desks working as normal, i then contacted my Receptionist who advised that no one call and asked for HR.</p> <p> </p> <p>My Question is who are they calling and who's been calling.</p> <p> </p> <p>Please stop wasting my time if someone is not doing their Job Right because if i would follow this up, the results would be no one has contacted my Employer at all, and that someone is creating funny stories.</p> <p> </p> <p>I will also report this to NCR and the consumer rights commision because now my information is exposed to lots of your people in your firm.</p>

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Replies (1)
Bayport Financial Services
Bayport Financial Services's reply21 Jun 2016, 10:02
Official

Good day Tshepo T_Mo Mokgethi

Thank you for posting your complaint. Please accept our sincere apologies for the inconvenience you may have experienced. We will be investigating your complaint, and will contact you directly to come to a speedy resolution.

Yours Sincerely

Client Care