Just don't get back to me!

Item: Bayport Financial Services
Rating: 1
Author: Mary E

I have been trying since 3 October to get in touch with someone via Email, I get the standard reply email stating someone will be in contact within one business day. I am still waiting.

I would very much appreciate an URGENT response to my query.

Helpful (0)

Replies (3)

Bayport Financial Services's replyOfficial

12 Oct 2018, 09:08

Good day Mary,

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely,

Bayport Client Care

Bayport Financial Services's reply12 Oct 2018, 09:08

Official

Good day Mary,

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely,

Bayport Client Care

Bayport Financial Services's replyOfficial

12 Oct 2018, 10:25

Dear May,

Thank you for affording Bayport Financial Services the opportunity to resolve your complaint. As per our discussion, the matter is now resolved.

Yours sincerely

Bayport Client Care

Bayport Financial Services's reply12 Oct 2018, 10:25

Official

Dear May,

Thank you for affording Bayport Financial Services the opportunity to resolve your complaint. As per our discussion, the matter is now resolved.

Yours sincerely

Bayport Client Care

Mary E's updateReviewer Update

12 Oct 2018, 13:39

Thanks for the prompt reply and resolution. The only point I need to make is that it takes having to complain on here to get any response.

Mary E's update12 Oct 2018, 13:39

Reviewer Update

Thanks for the prompt reply and resolution. The only point I need to make is that it takes having to complain on here to get any response.