Jumping through hoops with no results.

I was really excited about using Bayport after listening to a presentation offered to government employees.

But the promise turned out to be too good to be true. Communications started in March but processes were very very slow. Then the ball really started rolling in April and I sent through all the documents required and settlement letters. There was trouble loading payment on one of the debts and then I was 'ghosted'. My emails were being ignored.

After trying again it looked like management got involved and the ball started rolling again.

I jumped through hoops reorganizing settlement letters. In fact I sent through a set of settlement letters 4 times. I was told I had to make a payment on one of the loans before they could settle. I asked why, but no clear explanation was given.

Today I resent all the settlement letters yet again and now this afternoon I recieved an sms that my application was unsuccessful.

I'm giving up now. The disappointment is overwhelming, especially after being given so much hope. I'm going to try with another company now. Hopefully they will be of more assistance.