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Katlego N

1 reviews | Active since Oct 2021

23 Jun 2022, 10:44

IS THE SETTLEMENT DISCOUNT EVEN REAL????????

I had thought Bayport Financial Services has done grace and good service with the settlement discount offered, little did I know they still attempting do deduct after settling the loan.

I attempted several calls and no one answers for about 15 minutes till your airtime get depleted. Whatsapp contact chats are just only useless (its turn around times is like forever) for sales. Sales representative cannot even transfer calls to the relevant department. Meanwhile, money is been deducted from your account.

I am between a rock and a hard place with Bayport services.

0
Replies (1)
Bayport Financial Services
Bayport Financial Services's reply23 Jun 2022, 12:06
Official
Dear Katlego Nchabeleng 
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. Yours sincerely 
Bayport Customer Care Team