Incorrect Loan Processed

<p>REF: ********** 001</p> <p>CONSULTANT - Samkelo Zwane</p> <p> </p> <p>A telephonic agreement was concluded with your agent for an amount of R30 000, however an amount of R4100.00 was transferred into my bank account, thereafter another pre-agreement of R11 000 was emailed for consideration, where it clearly stated that an agent will call to confirm the loan. I did not agree to a loan of R4 000.00.</p> <p> </p> <p>Upon calling the call centre, the rude consultant advised me that the pre-agreement for R30 000 was uploaded on the system, however, she cannot help me, she cannot give out any further contact numbers, and there was nobody else there to help me.</p> <p> </p> <p>Despite, numerous calls and emails, no response from BAYPORT.</p> <p> </p> <p>Kindly resolve this issue urgently</p>