Incorrect credit info

I recently checked my credit record with kudough across all 4 major credit bureau's.I have 24month loan with bayport .Upon reviewing my data ,I noticed that XDS and Experian has not received any of my data since 2019 and Jan 2020!! Now as loyal customer of bayport, Im very disappointed and shocked ,as this is affecting my credit score.Bayport is really pathetic in the way they are handling my credit data and I need my data to be updated with all credit bureau's with my most recent information!if this is not going to be sorted out I will go to the ombudsman!