SM
Siphokazi M
1 reviews | Active since Feb 2018
31 May 2019, 12:59
Incompetency at Barport Financial Services
I overpaid my Bayport account and requested that they refund me a portion of the payment back. They then requested that i provide my bank statement for the refund to be processed. Not sure how they then processed this refund to the WRONG account number???? Is there no process for checking before the payment is done? Terrible experience with Bayport. I am beyond furstrated.
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Replies (2)
Bayport Financial Services's replyOfficial
01 Jun 2019, 08:40Dear Siphokazi,
We are sorry to hear about the service that you have experienced. We will be in contact with you to investigate the matter further.
Yours sincerely
Bayport Client Care
Bayport Financial Services's reply01 Jun 2019, 08:40
Official
Dear Siphokazi,
We are sorry to hear about the service that you have experienced. We will be in contact with you to investigate the matter further.
Yours sincerely
Bayport Client Care
Bayport Financial Services's replyOfficial
03 Jun 2019, 08:19Dear Siphokazi,
We refer to the email sent to you today and confirm that the matter has been resolved.
Yours sincerely
Client Care
Bayport Financial Services's reply03 Jun 2019, 08:19
Official
Dear Siphokazi,
We refer to the email sent to you today and confirm that the matter has been resolved.
Yours sincerely
Client Care