EM
Elizabeth M

1 reviews | Active since Aug 2016

24 Oct 2016, 12:01

HARRASMENT ON MY PHONE

<p>I bought my new phone beggining of January 2016. Since then I have been getting phone calls every day after two hours and the consultants say the are looking for ''whoever'' Magwaza. I told the several times that it is a wrong number and the should remove my number on their system as I am not Magwaza they are looking for.</p> <p>This is so frustrating as I feel I am being harrassed on my phone and I seems like I am talking to a mountain of bricks when I say to them it is a wrong number and I do not know Magwaza. BAYPORT DO YOUR JOB AND CHECK WITH RICA THE NUMBERS ( ********** ) DOES NOT BELONG TO MAGWAZA ANYMORE!!! </p>

0
Replies (3)
Bayport Financial Services
Bayport Financial Services's reply25 Oct 2016, 09:09
Official

Good day Elizabeth Mphasane

Thank you for posting your complaint.

Please accept our sincere apologies for the inconvenience you may have experienced.

We will be investigating your complaint, and will contact you directly to come to a speedy resolution.

Yours Sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply26 Oct 2016, 10:30
Official

Good Day Elizabeth Mphasane

Thank you for allowing us the opportunity to assist you with your complaint.

As discussed, your complaint has been resolved to your satisfaction.

Regards

Julia Seakhela

***

EM
Elizabeth M's update14 Nov 2016, 13:23
Reviewer Update

Bayport is unprofessional, as I have been getting calls from them looking for MAGWAZA whom I do not know on my mobile. They promise to remove my number on their system but that seems to be their game of harrassing people on the phone.

I last spoke to Julia Seakhela (Team Manager) and she promised that this will never happen again, but today 13 calls in total until now.

Julia and your Team "AGAIN PLEASE DO YOUR JOB". I am tired of this issue.