uW
ursula W

1 reviews | Active since Mar 2018

01 Mar 2019, 13:07

harrasment of collection agents

I have a loan arrangement with Bayport which is a debit order however a lady that says she works for bayport collections a miss Debbie smith has been harassing me at work and just pitches up at my Job and even though i informed her that I was in meetings she proceeded to contact my work collages and manager to see where i was she forced me to sign documentation that i am not even sure what it was for it did not have any bayport headers and she brought her son with to my place of work she has also insisted that I send her a payslip to an e-mail which seems a bit ***** as it is not a bayport e-mail address and has told me that if I do not send it she will come to my house for it please can someone investigate as to what is going on

0
Replies (3)
Bayport Financial Services
Bayport Financial Services's reply01 Mar 2019, 13:42
Official

Dear  Ursula de Witt ,

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely,
Bayport Client Care 
uW
ursula W's update04 Mar 2019, 09:17
Reviewer Update
hi no one has contacted me as of yet
Bayport Financial Services
Bayport Financial Services's reply04 Mar 2019, 10:00
Official
Good day Ursula de Witt,

Due to you being unavailable, your complaint remains unresolved. 
 
We have contacted you on the number saved under your profile several times with no luck 
 
Please respond to the emails that have been sent to you in order for us to come to a resolution for your complaint. 
 
Kind regards, 
Bayport Client care