False info: Bayport

Bayport really have to review how they deal with clients. Just like many complaints, I got a call from a consultant after being rejected for a loan of R30000. The consultant advised that the previous loan was declined due to affordability and that is because of some info I omitted when doing the online application. I agreed and we did an app which pre-approved me for R20000.

He read out the terms and conditions out for me and advised that I send him my supporting documents and the funds will then be transferred to my bank account. He then went to even say I have to do it quicker so that the process would be completed today. Which I did.

Couple of hours later I got an SMS stating that my application was declined.

My question is: How is my application declined as the same info I gave over the phone is the same as of those on my payslip and bank statement?

I read many similar reviews and I see alot of SA citizen go through the emotional torture. You guys ask for our private and confidential documents knowing very well that we would be declined?

Bayport you really have to review this process. In future we will be ****med and we wont even know and you also putting our credit health at risk. Please re-look.