Extension of loan and debt under restructure- incorrectly added on my profile.

Im annoyed ad disgusted by Bayport, i make sure the payment is collected on time every-month, i never agreed to a payment extension or debt under restructure as its reflecting on my profile. I app**** for a home bond and i was declined because of this incorrect information added by Bayport on my Experian profile. i called and sent emails but i have been getting a round about. I have been paying my account on time and i need this fixed asap. i sent the credit bureau screenshot and they still says its not sufficient so now i should pay funds to get the new credit report and send it to them but they are the ones updating my account every month since April incorrectly.