LT
Lulama T

1 reviews | Active since Jun 2019

02 Aug 2019, 13:05

DISAPPOINTMENT BY BAY-PORT

It is so frustrating to find out that my Credit profile has not been updated due to wrongful ********** account opened at Bay-port staff member. .After their investigation account was written off and "settled" and promised to update my credit profile and remove the judgement they had on me, 6 months later i found out that the judgement is still there, which has negatively impacted my Credit Score for so long, it is very disappointing and frustrating to find out nothing has been done about their incompetence.

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply02 Aug 2019, 13:37
Official
 
Dear Lulama Tinta,
 
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. 
 
Yours sincerely 
Bayport Client Care 
Bayport Financial Services
Bayport Financial Services's reply14 Aug 2019, 13:40
Official
 
 Dear Lulama Tinta, 
 
We refer to the email sent to you this morning and would like confirm that the matter has now been resolved. 

Should you require further assistance, kindly send us an email.
 
Yours sincerely,
Bayport Client Care