DECLINED FOR BAYPORT MISTAKE

I am utterly disgusted. I am an existing client of Bayport, currently paying on my second loan with them. I app**** for another loan (settle existing and give me a new one with a slightly higher amount). This was the procedure and outcome: 1 - Approved with a prequote 2 - Preqoute accepted and returned MISTAKE 1 - SETTLEMENT FIGURE ON QUOTE DOESNT CORRESPOND WITH SETTLEMENT ON STATEMENT. Phoned them and the result is that I must accept the qoute and after pay out go to a branch to dispute the amount. Bayport will then refund me. ARE YOU SERIOUS? 3 - Then I was declined due to FNB making an error on my banking account by doing a double debit clearly visible on my statement send to them. I was asked to give them proof that this was indeed a banking error by means of letter from the bank. This was done. 4 - Last step before payout was work confirmation - All they had to do was phone my current employer and confirm that I work there. TAKE NOTE THAT A FORMAL WRITTEN LETTER OF EMPLOYMENT FROM MY CURRENT EMPLOYER WAS SEND TO THEM.

This just showed complete incompetence from Bayport. THEY PHONED MY PREVIOUS EMPLOYER FOR A WORK CONFIRMATION - OBVIOUSLY THEY TOLD BAYPORT I RESIGNED. Bayport then went ahead and declined me because work confirmation couldnt be done. I phone them (a total of 4 hours + on the phone). They send me another pre-qoute, as this was the only way according to them that they could rectify the issue, they also admitted it was a mistake from their side. GUESS WHAT - THEY DECLINED ME AGAIN BECAUSE THEY STILL HAVENT PHONED MY CURRENT EMPLOYER FOR WORK CONFIRMATION BUT AGAIN MY PREVIOUS EMPLOYER.

I am disgusted as I have now got 2 pre-quotes with Bayport both declined due to work confirmation failing, both because Bayport phone the wrong employer and in the process I have 2 declined applications showing on my credit profile, which decreases my credit rating immediately.

I will never do business with Bayport again after my current loan is settled and my suggestion to anyone who is thinking of taking out any form of credit with them is simple - STEER CLEAR - as not one of the 6 consultants I spoke to knows what they are doing. All they can do is send you 110 pre-qoutes but the end result will remain the same as they cant even phone the correct people. And dont even think about speaking to management they are never available. You also cant get through to a complaints division or processing department so you are stuck with a consultant that just keeps on giving you a pre-quote cause as they say ITS COMPANY POLICY.

Seriosly, I am disgusted as never in my life have I heard of a company phoning a persons PREVIOUS employer for a work confirmation on a CURRENT application.