1 reviews | Active since Feb 2016
Debt review client debited.. why
Good day.
I am so disappointed in you for taking my money
My debt review company previously contacted you and informed you that I had been placed under debt review. I am therefore surprised to discover that an amount was deducted from my salary despite my debt review status.
I am currently making my payments through the debt review process, and I would like to understand why this deduction was made despite your having been notified of my debt review status.
I have called your land line from the 20th and they promised to get back to me regarding the refund till today.
I kindly request that you investigate this matter and refund the deducted amount as soon as possible, as this deduction has affected my finances while I am trying to meet my financial obligations through debt review.
I look forward to your prompt response.
Kind regards,
Dear Valued Customer,
Thank you for bringing this matter to our attention.
We acknowledge receipt of your complaint and sincerely regret any inconvenience you may have experienced. One of our Complaint Specialists will contact you directly to discuss your concerns and assist in resolving the matter.
We appreciate your patience and understanding while we work towards addressing your concerns.
Kind Regards,
Bayport Customer Care Team
Dear Valued Customer,
Thank you for bringing this matter to our attention.
We acknowledge receipt of your complaint and sincerely regret any inconvenience you may have experienced. One of our Complaint Specialists will contact you directly to discuss your concerns and assist in resolving the matter.
We appreciate your patience and understanding while we work towards addressing your concerns.
Kind Regards,
Bayport Customer Care Team