RM
Refiloe M

1 reviews | Active since Feb 2009

18 Mar 2017, 18:06

Complaint

<p><br />1) I app**** for a loan at Bayport, Kempton Park with all my documentation i.e. pays lip, ID, etc. <br />2) I was called to say that the loan was approved but before funds can be transferred into my account, I needed to sign a contract - this I did not do as I had changed my mind about getting a loan from Bayport.<br />3.1) if money was paid into my account, why was it done without my signing the contract<br />3.2) who then signed the contract on my behalf<br />3.3) is this standard practice at Bayport?<br />3.4) if there is a contract, I would like to see a copy as I know, my signature will not be on it.<br />4) I have been asking for this for a couple of years without anybody actually following through .</p> <p>Kind regards,<br />Refiloe</p>

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply20 Mar 2017, 09:37
Official

Good day Refiloe,

We have received your complaint regarding your signed contract copy. We are busy investigating the matter and we will be in contact with you shortly.

Yours sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply28 Mar 2017, 07:47
Official

Dear Refiloe

Due to you being unavailable, your complaint remains unresolved.

We have have contacted you on *** several times with no luck.

Please respond to the emails that have been sent to you in order for us to come to a resolution for your complaint.

Yours sincerely

Client Care