Capitec employee decline due to WHAT

Item: Bayport Financial Services
Rating: 1
Author: Stacey P

Good day

So I app**** for a loan via bayport on Thurdays and received a notification that someone will contact me within 48hrs.

Uptil now no-one have contacted ne back so I phoned Bayport myself.

The agent that assisted was friendly but after during a security check said because I am employed at Capitec bank she will not be able to assist as their policy does not issue credit to capitec employees.

My question is why? As she could nout provide me with a suffice explanation.

Please clarify your reasoning

Helpful (0)

Replies (2)

Bayport Financial Services's replyOfficial

14 May 2019, 06:37

Dear Stacey lee,

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely,

Bayport Client Care

Bayport Financial Services's reply14 May 2019, 06:37

Official

Dear Stacey lee,

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely,

Bayport Client Care

Bayport Financial Services's replyOfficial

14 May 2019, 09:43

Good day Stacey lee,

We refer to the email sent to you earlier today and confirm that the matter has been resolved.

Yours sincerely,

Bayport Client Care

Bayport Financial Services's reply14 May 2019, 09:43

Official

Good day Stacey lee,

We refer to the email sent to you earlier today and confirm that the matter has been resolved.

Yours sincerely,

Bayport Client Care