KM
Khutso M

1 reviews | Active since Jan 2018

12 Jan 2018, 16:34

Billing on wrong day

Two months in a row now Bay port has debited my account earlier than I expected. In December they debited my account on the 15th of December before calling my company to find out whether we got paid then we only got paid on the 20th of December. And now today again on 12 January 2018 they have debited my account when I only get paid on 25 January 2018. They have left my account on negative balance the past two months and thats unnaceptable. What kind of a big company does that. I have had it with them. Can't wait to settle my account so I can be done with them. Awful company awful awful

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Replies (4)
Bayport Financial Services
Bayport Financial Services's reply13 Jan 2018, 09:21
Official

Dear Khutso Mkhabele

Please accept our sincere apologies for the inconvenience you may have experienced.

We will be investigating your complaint and will contact you directly to come to a speedy resolution.

Yours sincerely

Bayport Client Care

Bayport Financial Services
Bayport Financial Services's reply15 Jan 2018, 09:00
Official

Dear Khutso Mkhabele

I refer to our telephonic conversation this morning and would like confirm that the matter has now been resolved.

Yours sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply15 Jan 2018, 09:00
Official

Dear Khutso Mkhabele

I refer to our telephonic conversation this morning and would like confirm that the matter has now been resolved.

Yours sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply15 Jan 2018, 09:00
Official

Dear Khutso Mkhabele

I refer to our telephonic conversation this morning and would like confirm that the matter has now been resolved.

Yours sincerely

Client Care