Bayport VERY VERY POOOOOOOR SERVICE!

The service of bayport is very poor. Since february month I am struggling to get answer as to why I can't get help. They are keeping on hold. No reply. Even after so many WhatsApp messages that I did send. I send a message to the CEO, no reply. I decided to call the CEO and a lady answered with the name of connie said she will inform the PA . After she said she will inform the PA apparently the case have to be investigated. Still up untill today it has not been resolved. It is still being investigated until today. The service if VERY VERY VERY POOR.