RM
Ratanang M
1 reviews | Active since Jul 2013
04 Sept 2026, 07:43
Bayport strikes again!!
Bayport took an extra R1000 from my salary and i communicated with them and they asked form my payslip and account details to process a refund. I sent them the payslip on 30/08/2026 and the proof of account on 31/08/2026. Today is 4/09/2026 and i have received my refund. I am being taken from pillar to post being told about a 48 working hours turn around time. That 48 working hours has since passed. Bayport please refund me!!!
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Replies (2)
Bayport Financial Services's replyOfficial
04 Sept 2026, 08:17Dear Valued Customer,
Thank you for bringing this matter to our attention. One of our complaint's specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaint's specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Bayport Financial Services's reply04 Sept 2026, 08:17
Official
Dear Valued Customer,
Thank you for bringing this matter to our attention. One of our complaint's specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaint's specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
RM
Ratanang M's updateReviewer Update
06 Sept 2026, 13:18I am still waiting for the call and my refund. It sadness me that bayport treat people like this. Now I have to research where to report you since reporting on Hello Peter wasn't of any help to me
RM
Ratanang M's update06 Sept 2026, 13:18
Reviewer Update
I am still waiting for the call and my refund. It sadness me that bayport treat people like this. Now I have to research where to report you since reporting on Hello Peter wasn't of any help to me