WD
Wanda D

1 reviews | Active since Feb 2019

26 Feb 2019, 10:24

Bayport Headache

I have been a loyal client to Bayport since 2016... during my business with them, I have never had any failed debit orders or reversals. The service and the treatment I have received has been despicable. I have been harassed by their consultants selling me funeral plan or constantly offering me loans I do not want nor can afford. I have also been sent messages by their debt collection department a day after my debit order went off successfully...

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Replies (4)
Bayport Financial Services
Bayport Financial Services's reply26 Feb 2019, 10:43
Official
 Dear  Wanda Dlepu,

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely,Bayport Client Care 
WD
Wanda D's update26 Feb 2019, 11:01
Reviewer Update
Thank you for your response, kindly please contact me between 12pm -1pm or any time after 5pm daily. Email is also acceptable should you not be able to reach me on my cell.
Bayport Financial Services
Bayport Financial Services's reply28 Feb 2019, 09:11
Official
 Dear  Wanda Dlepu,

Bayport Financial Services has provided a response to your complaint, and an explanation as to what happened.  We trust that the matter is now resolved to your satisfaction.  Yours sincerely, Bayport Client Care  
WD
Wanda D's update28 Feb 2019, 09:37
Reviewer Update
Provided a response and explanation to whom? I was never contacted!!