NM
Nozuko M

1 reviews | Active since May 2023

19 May 2023, 19:45

BAYPORT FINANCIAL SERVICES DEDUCTING MONEY FROM ME, WHEN AS THEY HANDED ME OVER TO THE LAWYERS

I was handed over by Bayport Financial services to Nimble Group collection lawyers. I have been trying to get hold of Bayport since last year October 2022 till to date because I've noticed on my statements that Bayport is deducting money and Nimble Group is also deducting money. When I try to call Bayport on this regard they always hang the phone on me. But they are still deducting money from my account.

I called Nimble Group and they told me to tell Bayport to communicate with them in this because now Bayport has no right to deduct money from me whenas they handed me over to them.

Today when I call again Bayport and asking for the way forward they rudely hang the phone on me.

I remember on February I called Bayport to ask for the settlement mount and they gave me an offer. When I called Nimble Group they told me if I do so as Nimble Group they will still continue to deduct money from me.

What's worse is that this debt is not even decreasing....

0
Replies (1)
Bayport Financial Services
Bayport Financial Services's reply23 May 2023, 08:18
Official
Dear Valued Customer,

Thank you for bringing this matter to our attention. One of our complaint's specialists will contact you to assist in resolving your issue.
 
Yours sincerely 
Bayport Customer Care Team