kR
kumarasen R

1 reviews | Active since Feb 2015

09 Jul 2019, 14:07

Bayport Financial Services -

Sent in an application online followed by an amount approved. Had to get, bank stamped statements, as they don't accept online bank verified etc, only to receive a message application declined after submitting all docs. Why waste peoples time and lead people on. Time off work taken, banks, only work business hours as well. According to the agent, they ran the credit inquiry twice, once an application, and then at processing .

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Replies (2)
Bayport Financial Services
Bayport Financial Services's reply09 Jul 2019, 14:25
Official
 Dear  Kumarasen,
 Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.  Yours sincerely Bayport Client Care 
Bayport Financial Services
Bayport Financial Services's reply09 Jul 2019, 16:56
Official
Dear kumarasen  I refer to our telephonic conversation this morning and would like confirm that the matter has now been resolved.  Yours sincerely  Bayport Client Care