TM
Topzone M

1 reviews | Active since Mar 2020

05 Mar 2020, 06:08

BAYPORT FINANCIAL SERVICE

I have app**** for a loan at bayport, I am a City of Tshwane employee, our municipal have an agreement with the company "BAYPORT"to deduct money straight from salary when you have app**** for a loan.Now I have app**** for a consolidation loan where by we submit settlement letters and everything they need which I did, Now I have received a call from their HEAD OFFICE telling me that we are doing a contract via phone and also telling me my offer of how much I will pay a month and how much ii will get from after everything is payed. They again call me afterwards saying they have made a data capturing mistake but I don't have to worry everything is OK I will receive was is due to me in 24hours, I waited, budgeted with my wife but I never received a thing, when I check with my consultant they say I don't have an offer can somebody help me please.

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Replies (2)
Bayport Financial Services
Bayport Financial Services's reply05 Mar 2020, 09:27
Official
Good day Topzone Mrbols,

Thank you for taking the time to write to us. Your query is with the right team and is getting the attention it deserves. We will get to the bottom of what happened and revert with feedback. 

Kind regards,
Bayport Customer Care Team

 

Bayport Financial Services
Bayport Financial Services's reply05 Mar 2020, 11:19
Official
Good day  Topzone Mrbols,

Thank you for giving us a chance to address the concerns you raised. We've sent you our reply and we're happy that we can move on from this matter together. Please let us know  if you need anything else.

Kind regards,
Bayport Customer Care Team